Terms & Conditions


Welcome and thank you for joining https://www.adeptt.com. These Terms govern your use of this Site. If you are not satisfied with the terms contained herein (“Terms”), you may simply refrain from using this Site or cancel your account without obligation.

ADEPTT provides Site features and other products and services to you when you visit, shop or purchase items from this Site, use ADEPTT services, access this Site from your mobile devices or use software provided by ADEPTT in connection with any of the foregoing (collectively ” ADEPTT Services”). ADEPTT provides its products and services subject to these Terms.

By using ADEPTT services, you agree to these conditions. please read them carefully.


The following terminology applies to these Terms:

“ADEPTT” means ADEPTT Ltd.
“User,” “you” and “your” refers to you, the client, member or site visitor.
“Terms” refers to these Terms. “Content” refers to the text, abstracts, metadata, software, scripts, graphics, logos, files, images, photos, sounds, music, videos, interactive features, information, documents and the like.
“We”, “us” and “our” refer to ADEPTT.

By using the Site, you are deemed to have read and accepted the following Terms and agree to comply with and be bound by all applicable laws and regulations, including any export and re-export control laws and regulations internationally.

It is your responsibility to review these Terms periodically. If at any time you find these Terms unacceptable or if you do not agree to these Terms, please do not use this Site. We may revise these Terms at any time without notice to you. Revisions will be posted to this page. You agree to be bound by any revisions. If you have any questions about these Terms, please contact our Client Services Department.

You agree that by using the site and registering for an account you are at least 18 years of age or you are visiting the site under the supervision of a parent or guardian and you are legally able to enter into a contract.

Please also refer to ADEPTT’s Privacy Policy and our Shipping, Return and Refund Policies, which are incorporated by reference into these Terms and which may also be revised at any time without notice to you.

If you breach any of the Terms, you are prohibited to continue using the Site.

If you do not agree with any part of these terms you must leave this site immediately.


As a condition of creating an account with ADEPTT, you consent to us sending you Administrative Emails and Promotional Emails. In this document:

  1. “Administrative Emails” involve details of account activity and purchases you have made.
  2. “Promotional Emails” consist of product information, new offers and information about ADEPTT. You may choose to opt-out of receiving Promotional Emails anytime by simply clicking the unsubscribe button at the bottom of our emails and following the instructions.

When you use any ADEPTT Service or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Site or through the other ADEPTT Services. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications are in writing.


Subject to the Terms, ADEPTT hereby grants you a limited, non-exclusive, revocable, non-transferable and non-sublicensable right to access, display and view the Site and the Content for personal, non-commercial use. Any breach of these Terms shall result in the immediate revocation of the license granted in this paragraph without notice to you.
User shall abide by all copyright notices, information and restrictions contained in any Content accessed through this Site.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile or otherwise exploit this Site or any portion of its Content unless expressly permitted by ADEPTT in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by ADEPTT in advance and in writing. ADEPTT reserves the right to refuse service, terminate accounts and/or cancel orders at its discretion, including -without limitation- if ADEPTT believes that client conduct violates applicable law or is harmful to ADEPTT’s interests.


You are solely responsible for maintaining the confidentiality of your Account, all activities occurring under your Account and all access to and use of the ADEPTT Services by anyone using your Account, whether or not such activities and access are actually authorized by you, including but not limited to all communications, transactions and obligations (“Activities”). You agree to accept responsibility for all Activities that occur under your account and password. ADEPTT shall not be liable or responsible for any loss or damage arising from any unauthorized use, access or any other breach of security of your Account, including but not limited to your member sign-in password and email address. You acknowledge and accept that your use of the ADEPTT Services is in compliance with these Terms. You further acknowledge and accept that ADEPTT shall have no obligation to investigate the authorisation or source of any Account Activities, including purchase activity following a proper log-in to this Site or any ADEPTT Services, which is defined as a matching and current member sign-in and user password. You shall notify ADEPTT immediately of any unauthorized access to your Account or any other unauthorized use of any ADEPTT Services.

You agree that ADEPTT may, without prior notice, immediately terminate, limit your access to or suspend your Account based on any of the following: (a) breach or violation of these Terms; (b) upon request by law enforcement; (c) unforeseeable technical or security issues or problems; (d) extended periods of inactivity; or (e) fraudulent, deceptive or illegal activity, or any other activity which ADEPTT believes is harmful to its business interests; or (f) for no reason. You agree that any termination, limitation of access and/or suspension shall be made in ADEPTT’s sole discretion and that ADEPTT shall not be liable to you or any third party for the termination, limitation of access and/or suspension of your Account.


Registration to ADEPTT Site
In order to enjoy all the benefits of ADEPTT, you must register for an account. Registration is easy, and there is no purchase or commitment to register. To get started, simply take our Style Quiz. Next, you must register and create a member account through any of the ADEPTT Services (“Account”). After you have successfully created an Account, you will have the option to select your favourite item(s) from the ‘Your Gallery’ section of your Account. There is no registration fee and no obligation to purchase. Our ADEPTT design experts will continue to determine which home accessories best match your personality and style. If you choose to create an Account, you agree to provide and maintain true, accurate, current and complete information about yourself as prompted by ADEPTT registration form. Registration data and certain other information about you are governed by our Privacy Policy.

No Purchase Commitment
As a registered client of ADEPTT, you’ll be able to choose from a customised selection of products, thus via submitting your mail to our subscription. You may cancel your account at any time by calling our Client Services during hours of operation at (here we put telephone number), Monday-Friday 9am-17.30pm EST, excluding official holidays.

As a registered user of ADEPTT, you agree to receive emails, newsletters and other communications announcing your monthly suggestions, and promoting any special offer(s), including third-party offers.

Monthly Selection Process
ADEPTT cannot guarantee that a selection available in a particular month will be available in any subsequent month.


Any and all content, comments, feedback, suggestions, ideas, concepts, photos, questions or other communications (collectively”User Content”) that you submit or post through any ADEPTT Services shall be deemed non-confidential and non-proprietary. By submitting or posting any User Content, you grant to ADEPTT and its affiliates a perpetual, irrevocable, royalty-free, worldwide, sublicensable and transferable license to copy, publish, translate, modify, create derivative works from, distribute, reproduce, display or use the User Content in any commercial or non-commercial manner whatsoever. ADEPTT will be free to use any ideas, concepts, know-how or techniques contained in such User Content for any purpose whatsoever, including but not limited to developing, manufacturing and marketing products that incorporate or otherwise rely upon such information. ADEPTT shall have no obligation to monitor, use or display User Content, compensate you for submitting User Content or respond to any User Content. ADEPTT retains the right, in its sole discretion and without prior notice to remove, revise or refuse to post any User Content for any reason or no reason.
By connecting to ADEPTT through a third-party service (e.g., Facebook), you give us permission to access and use your information from that service as permitted by that service and to store your log-in credentials for that service. For more information on the types of information we collect from these third-party services, please read our Privacy Policy. If you utilize your Facebook account to access and use the social features available through ADEPTT Services, you can choose whether or not you wish to share content or information related to your Account on Facebook. You agree that ADEPTT is not responsible for any User Content or information related to your Account once it is shared and posted on Facebook. If you use the ADEPTT Services and its social features, you agree to respect other users of the ADEPTT Services in your interactions with them. ADEPTT reserves the right, in its absolute discretion, to disable your account if it believes that you are violating any term or condition set forth herein.
By submitting User Content, you represent and warrant that the User Content does not (a) contain false or misleading information, (b) infringe on the intellectual property rights of any third party, (c) contain any libelous, defamatory, obscene, offensive, threatening or otherwise harassing content, (d) contain any addresses, email addresses, phone numbers or any contact information or (e) contain computer viruses, worms or other harmful files. You are solely responsible for the User Content and you hereby agree to indemnify and hold ADEPTT and its employees, agents and affiliates harmless from any and all damages, claims, expenses, costs or fees arising from or in connection with a breach of any of the foregoing representations or your violation of any law or rights of a third party.


Any and all ADEPTT Services may be used only for lawful purposes and are available only for your personal, non-commercial use, which shall be limited to viewing this Site, purchasing products, providing information to ADEPTT and downloading product information for your personal review. You are responsible for your own communications, including the transmission, posting and uploading of information and are responsible for the consequences of such communications. ADEPTT specifically prohibits any use of the ADEPTT Service and requires all users to agree not to use the ADEPTT Services for any of the following:

  • Posting any information which is incomplete, false, inaccurate or not your own;
  • Creating multiple accounts for the same user;
  • Accessing data not intended for you or logging on to an ADEPTT server or account, which you are not authorised to access;
  • Engaging in conduct that would constitute a criminal offence, giving rise to civil liability or otherwise violate any city, state, national or international law or regulation that would fail to comply with accepted Internet protocol;
  • Communicating, transmitting or posting material that is libelous, threatening, defamatory, obscene, indecent, pornographic or could give rise to any civil or criminal liability under any law;
  • Communicating, transmitting or posting material that is copyrighted or otherwise owned by a third party unless you are the copyright owner or have the permission of the owner to post it;
  • Communicating, transmitting or posting material that reveals trade secrets, unless you own them or have the permission of the owner;
  • Communicating, transmitting or posting material that infringes on any other intellectual property, privacy or publicity right of another;
  • Communicating, transmitting or transferring (by any means) information or software derived from the site to foreign countries or certain foreign nations in violation of any applicable export control laws;
  • Attempting to interfere in any way with this Site’s network security or attempting to use this Site’s service to gain unauthorised access to any other computer system;
  • Communicating, transmitting or posting material that is in violation of applicable laws or regulations;
  • Attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorisation (or succeeding in such an attempt);
  • Attempting to interfere or interfering with the operation of this Site, ADEPTT’s provision of services to any other visitors to this Site, ADEPTT hosting provider or ADEPTT networks, including, without limitation, via means of submitting a virus to this Site, overloading, “flooding”, “mailbombing” or “crashing” this Site; includes any bugs, viruses, worms, trap doors, Trojan horses or other harmful code or properties.
  • You shall not submit any “deep-link,” “page-scrape,” “robot,” “spider” or other automatic devices, program, algorithm or methodology, or any similar or equivalent manual process to access, acquire, copy or monitor the Site or any portion of the Content. You agree to not attempt to “hack” the Site or any other websites you do not own. This includes without limitation, trying to guess users passwords, “phishing”, accessing “hidden” URLs;
  • Forging any TCP/IP packet header or any part of the header information in any e-mail or transmission or posting to this Site.


All content, graphics, text, code and software used on or incorporated into this Site and/or any ADEPTT Service and the arrangement or integration of all such Content, graphics, code and software, are subject to copyrights held by or licensed to ADEPTT and all rights thereto are specifically reserved. As between you and ADEPTT, (or any other company whose marks appear on any of the ADEPTT Services), ADEPTT (or the respective company) is the owner and/or authorised user of any registered or unregistered trademark, trade name and/or service mark appearing on any of the ADEPTT Services and is the copyright owner or licensee of the materials and Content contained therein, unless otherwise indicated. The ADEPTT logos, designs,titles, phrases, product names, photographs, images, videos and content and the copyrights, trademarks, service marks, trade dress and/or other intellectual property in such materials (collectively “ADEPTT Intellectual Property”) are owned by ADEPTT and may be registered internationally. You agree not to display or use the ADEPTT Intellectual Property in any manner without ADEPTT’s prior written permission. Nothing contained on this Site or in any of the ADEPTT Services should be construed to grant any license or right to use any ADEPTT Intellectual Property without the prior written consent of ADEPTT.

Except as otherwise provided herein, use of the ADEPTT Services does not grant you a license to any Content or features you may access on this Site or via the ADEPTT Services and you may not modify, rent, lease, loan, sell, distribute or create derivative works of such materials and content, features or materials, in whole or in part. Any commercial use of the ADEPTT Services is strictly prohibited, except as otherwise approved by us. You may not download or save a copy of any of the materials and content or screens for any purpose except as otherwise provided by ADEPTT. If you make use of the ADEPTT Services, other than as provided herein, in doing so you may violate copyright and other laws any country, as well as applicable state laws and you may be subject to liability for such unauthorized use. The information contained in the ADEPTT Services including, without limitation, all site design, text, graphics, interfaces and the selection and arrangements is protected by law including, but not limited to, copyright law.


ADEPTT will make every effort to supply products you have selected for purchase, however, all orders are subject to ADEPTT’s acceptance. We will notify you that your request is being processed by sending an order confirmation email to you. We do not formally accept your offer until your order has passed our internal validation procedures for:

  • verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud;

If we cannot process or accept your order after payment is received, we will contact you via email or phone.

You agree and acknowledge that, if your offer is accepted by ADEPTT in accordance with these Terms, ADEPTT is contracting to arrange for the delivery of the relevant products to your nominated address.

ADEPTT and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content or cancel orders in their sole discretion.

Purchase Cancellations

All orders placed through any ADEPTT Services are subject to ADEPTT’s acceptance. This means that ADEPTT may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled for any reason by ADEPTT, we will issue you a refund.


To make purchases through the ADEPTT Services you must submit credit card information. You represent and warrant to ADEPTT that such information is true and that you are authorized to use the payment instrument. You will promptly update your Account information with any changes (for example, a change in your billing address or credit card expiration date) that may occur. You authorize ADEPTT to use any updated credit card information submitted by your credit card company directly to ADEPTT. If you dispute any charges, you must inform ADEPTT within thirty (30) days upon receipt of ADEPTT’s invoice. We reserve the right to change ADEPTT prices, fees or the number of ADEPTT Points required to purchase items. Your continued use of the ADEPTT Services after the price change becomes effective constitutes your agreement to pay the changed amount.

If you decide to purchase a product from the Site, you agree to promptly pay the associated fee. You acknowledge that if you trigger a “chargeback” through your credit card provider we reserve the right to no longer conduct business with you.

For your convenience, when you place your first order, we will save your credit or debit card information and use it for all future shipments which will automatically be charged to your saved card, unless you notify us online or through Client Services Department. We accept the following credit cards at this time: VISA and MasterCard and additionally payment with PayPal


ADEPTT is required by law to collect sales tax. If your order is shipping to anywhere, the appropriate charges will be added to your merchandise total and displayed on your final order confirmation. ADEPTT reserves the right to collect sales tax in any other jurisdictions if ADEPTT believes that such collection is required by law..

Shipping, returns and exchanges

To the maximum extent permitted by law, ADEPTT makes no warranties, express or implied, with respect to ADEPTT product or service including, without limitation, any express or implied warranty or merchantability or fitness for a particular purpose. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation or certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you.

Shipping, return and exchange of any merchandise ordered through the Site or in connection with your account are subject to the ADEPTT Shipping, Return and Refund policy.
Replacement of products and ADEPTT Points to your account for shipped merchandise claimed as not received, are subject to our investigation, which may include postal-service notification. We will adjust your account at our discretion. Repeated claims of undelivered merchandise may result in the cancellation of your account.


Estimated delivery days start from the first full business day after the package leaves our facility. There may be a delay of 1-2 business days for shipping to rural areas and during peak shipping periods or promotional events.

Occasionally, there may be delays due to peak shipping periods, but we’ll try our best to get your orders out as soon as possible. Shipping Delays are non-refundable.
You can view our Estimated Delivery Day in the Cart page.

If you haven’t received your order after 4 weeks, please call Client Services at [here we put phone] Monday-Friday 9am-17.30pm EST, for assistance. The customer is responsible for any duties or taxes on the value of the goods purchased, which may be imposed by each government.

Tracking my orders and returns or reprint my return packing slip and label

We will inform you via SMS on the processing of your order. Further, you may track your order or return by going to Order History under the My Account Details tab. There, you will see the status of your order or return, a link to track your order or return package, and a link to reprint the return packing slip or label.

Standard Shipping

Express shipping


Conditions under which I can return my order for an exchange or refund

We will accept returns (for an exchange or refund) in the following circumstances ONLY:

  • Damage (the item was received broken and there are snapshots of the item as well as of its original packaging).
  • Order processing Error (You received a different item other than the one ordered).
  • Colour (where the colour did not match the description i.e. you received a red item rather than the blue one which was ordered). However, you agree that the colour of the product may not be an exact match of the colour displayed on your monitor and that variations in colour due to monitor variations will not be grounds for an exchange or refund.

A return will only be accepted in the above circumstances if it is received by ADEPTT within 30 days from the shipment date in the condition delivered (no additional damage) with all original pieces included in their original packaging and with original tags and barcodes attached.

Returns must be sent back to the address designated by ADEPTT with any accessories or extras that may have been included with the shipment.

Apologies, but we cannot accept returns for the following reasons:

  1. Time (where we missed the customer’s deadline but fulfilled our Estimated Delivery Date – as shown in your order)
  2. If the products were bought from the Sale section of our website.
  3. If a product with wrong dimensions was ordered by mistake.
  4. Occasion (accessory is not suitable for occasion ordered for)
  5. The functionality of the product was not as planned: item is too heavy or there is a minor difference in colour. In the product page, we try to provide all the necessary information concerning weight, colours, dimensions etc.
  6. Colour (where the colour did not match what was stipulated). It can be really tricky to establish colour matches online for a number of reasons:
    • Colour is applied handcrafted and some minor differences occur between products.
    • Light (colour) acts differently when being reflected off a material than when emitted from a screen.
    • It is very difficult to ensure consistent representation of colours across screens. Every computer or device screen represents colours differently, and that representation will keep changing over time as well, as the screen ages. The resulting differences can be quite significant.
      We are constantly working towards improving the way we create and represent imagery of our accessories, including efforts to ensure more consistent capturing and rendering of colours.
  7. Dislike of product (the product was not aesthetically “as imagined” or stipulated), provided that the product meets the description on the Site

Damaged during Transport

If the package is damaged upon delivery, please take a snapshot of the box, before opening it. Immediately after opening and if there are broken pieces, take a snapshot the interior of the box as well as your damaged items. Do not destroy or throw away neither the outer packaging nor the broken items. Follow the instructions on how to initiate a return.

Initiate a Return

Returns can be initiated within 20 days from the delivery of the order to you. To initiate a return please follow the procedure below:

  1. Go to Order History in your personal account.
  2. On the Order History page, click on the order number associated with the item you want to return.
  3. On the Order Details page, click on the “Refund & Return” link associated with the item you want to return. In the form that appears a) fill in the quantity b) choose one of the three options to be refunded: i) Return in exchange for points (up to 15% extra) ii) Replace the broken product or iii) Cash refund c) write your comments explaining the reason for asking to return the item back or asking for a refund, and d) upload the photos
  4. Once you click on the “Send Request” button, you will be directed to the return authorization process. We will contact you within 4 working days to inform you on whether your request has been approved. If approved, we will send you back a link with a Return label and/or a Packing slip, to generate a return label and packing slip.
  5. Print return label and return packing slip.
  6. Carefully package the products to be returned and stick the return label on the return packing slip.
  7. Please, do not return packages to self-serve drop boxes. Shipping charges are not refundable. If packing slip or return label are missing, processing time will be severely delayed.

Refund options

  1. Exchange for a different product of your choosing, within the price range of your original order.
  2. Return in the original form of payment. Please note that if the credit card used to purchase an item is no longer on file or expired by the time the refund is ready to be processed we will refund you with loyalty points equal to the dollar amount you have spent to buy the particular product excluding shipping costs, taxes and restocking fees. Also note that any points used to pay for an order will be returned as points and will not be eligible for a refund to credit card.


ADEPTT publishes Content on the Site and as part of the Services as a convenience to its visitors. While ADEPTT attempts to provide accurate and timely information, there may be inadvertent technical or factual inaccuracies and typographical errors. ADEPTT disclaims any and all responsibility in relation to errors and omissions made in connection to the Site.

We reserve the right to make corrections and changes to ADEPTT Services at any time without notice. ADEPTT products described in ADEPTT Services may not be available in your region. ADEPTT does not claim that the information and Content on this Site is appropriate to your jurisdiction or that the products described in ADEPTT Services will be available for purchase in all jurisdictions.

Your use of ADEPTT services are at your sole risk. ADEPTT services and the products offered through them are provided on an “as is” and “as available” basis and without warranties of any kind, whether express or implied.

To the fullest extent permitted by applicable law, ADEPTT disclaims all warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement.

ADEPTT makes no representations or warranties of any kind, express or implied, that the operation of this site or any of ADEPTT services will be uninterrupted or error-free, that any defects will be corrected, or that the site or the server that makes the site available are free of viruses or other harmful components or as to the information, content, materials, products or services included on or otherwise made available to you through this site, or any of ADEPTT services, in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise, unless otherwise specified in writing.

ADEPTT shall not be liable for any damages of any kind arising from the use of, or the inability to use, this site or ADEPTT services or from any information, content, materials, products or services included on or otherwise made available to you through ADEPTT, including, but not limited to direct, indirect, incidental, special, punitive and consequential damages, even if ADEPTT has been advised of the possibility of such damages.

ADEPTT shall not be liable for any damages of any kind arising from the use of this site or ADEPTT services issued against you by third party financial institutions such as banks or credit card companies. ADEPTT shall not be liable for any overdraft, late or any other charges issued against you by a bank or credit card.
Certain state laws may not allow limitations on implied warranties or the exclusion or limitation of certain damages. if these laws apply to you, some or all of the above disclaimers, exclusions or limitations may not apply to you and you may have additional rights.

If you are dissatisfied with any portion of ADEPTT services, or with any of these terms, your sole and exclusive remedy is to discontinue use of ADEPTT services. if a product offered through ADEPTT services is not as described, your sole remedy is to return it in accordance with the return policy set forth in detail in these terms.

ADEPTT makes no warranties of any kind regarding any third-party sites to which you may be directed or hyperlinked from the ADEPTT Site or Services. Hyperlinks are included solely for your convenience, and ADEPTT makes no representations or warranties with regard to the accuracy, availability, suitability or safety of information provided in such third-party sites. ADEPTT does not endorse, warrant or guarantee any products or services offered or provided by or on behalf of third parties through the ADEPTT Services.


You agree to indemnify and hold ADEPTT and its subsidiaries, affiliates, officers, agents and employees harmless from any and all liabilities, claims, demands, actions, suits, losses, obligations, judgments, proceedings, damages, expenses and costs (including attorneys’ fees), based upon, arising from or related to (a) information or content submitted, transmitted or otherwise made available on or through the ADEPTT Site and Services by you or any other person accessing the ADEPTT Services using your Account; (b) the use of, or connection to, the ADEPTT Services by you or any other person accessing this Site using your Account (including negligent or wrongful conduct); or (c) your breach or attempted breach of these Terms.


Governing Law

Use of the ADEPTT Services,  any purchases made through the ADEPTT Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the ADEPT, your membership in or purchases through the ADEPTT Services,  and/or your Account, or products purchased via the ADEPTT Site shall be governed by international laws without respect to its choice (or conflict) of laws rules.
Any claim or cause of action you may have with respect to ADEPTT or the ADEPTT Services must be commenced within one (1) year after the claim or cause of action arose.

Class Action Waiver

Both you and ADEPTT waive the right to bring any controversy, claim or dispute arising out of or relating in any way to your use of the ADEPTT Services,  your Account, or products purchased through the ADEPTT Services as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any such claim brought by anyone else.

Forum Selection/Jurisdiction

Each party submits to personal jurisdiction and venue in that forum for any and all purposes.

Agreement to Pre-Arbitration Notification

These Terms provide for final, binding arbitration of all disputed claims (discussed immediately below). ADEPTT and you agree, however, that it would be advantageous to discuss and hopefully resolve any disputes before arbitration proceedings or any other proceedings authorised herein are initiated. In the event of a dispute, the claimant whether you or ADEPTT shall send a letter to the other side briefly summarising the claim and the request for relief. If ADEPTT is the claimant, the letter shall be sent, via email, to the email account listed in your Account. If you are the claimant, the letter shall be sent to ADEPTT, [here we put email or contact form.

Agreement to Arbitrate Claims

Except to the limited extent noted below, use of the ADEPTT Services, any purchases made through the ADEPTT Services, and any controversy, claim or dispute arising out of or relating in any way to your use of the ADEPTT Services, or products purchased through the ADEPTT Services shall be resolved by final and binding arbitration between you and ADEPTT.

Unless either party or the arbitrator requests a hearing, the parties will submit their arguments and evidence to the arbitrator in writing. The arbitrator will make an award based only on the documents.

Both you and ADEPTT waive the right to bring any claim covered by this dispute resolution provision as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any claim covered by this dispute resolution provision brought by anyone else.

Appeal Rights

The arbitrator(s) shall not have the power to commit errors of law or legal reasoning, make clearly erroneous factual findings, or abuse his or her discretion and the award may be vacated or corrected on appeal to a court of competent jurisdiction for any such error.

Opting out of Dispute Resolution and Class Action Waiver

You may elect to opt out (exclude yourself) from the final, binding arbitration procedure and the class action waiver specified in these Terms by doing the following: within 15 days of setting up your Account, you must send a letter to ADEPTT, that specifies (a) your name, (b) your account number or account member name, (c) your mailing address, and (d) your request to be excluded from the final, binding arbitration procedure and class action waiver specified in these Terms. All other Terms shall continue to apply to your Account, including the requirement to participate in pre-dispute mediation. Notwithstanding any provision in these Terms to the contrary, we agree that, if ADEPTT makes any future change to the dispute resolution procedure and class action waiver provisions (other than a change to ADEPTT’s address), you may reject any such change by sending a letter to ADEPTT within 15 days of the change to the address provided above. By rejecting any future change, you are agreeing that you will arbitrate any dispute between us in accordance with the language of this provision. Your letter must be postmarked by the applicable 15-day deadline to be effective. You are not required to send the letter by confirmed mail or return receipt requested, but it is recommended that you do so. Your request to be excluded will only be effective and enforceable if you can prove that the request was postmarked within the applicable 15-day deadline.


These Terms constitute the entire agreement between you and ADEPTT and govern your use of the ADEPTT Services and they supersede any prior agreements between you and ADEPTT. You also may be subject to additional Terms that are applicable to certain parts of ADEPTT Services. ADEPTT may terminate these Terms and deny you access to the ADEPTT Services at any time, immediately and without notice, if in ADEPTT’s sole discretion you fail to comply with any provision of these Terms.

You agree that no joint venture, partnership, employment or agency relationship exists between ADEPTT and you as a result of these Terms or your use of the ADEPTT Services.
The failure of ADEPTT to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. The invalidity of any term, condition or provision in these Terms of Service shall not affect the enforceability of those portions of the Terms deemed enforceable by applicable courts of law.

You may not assign the Terms or any of your rights or obligations under the Terms without ADEPTT’s express written consent. The Terms inure to the benefit of ADEPTT’s successors, assigns and licensees. The section titles in these Terms are for convenience only and have no legal or contractual effect.


This manual contains important operating and maintenance information, which should be read, well understood and followed by the end product user. Please read these instructions prior to your first use and keep the manual for future reference.


Product Information

Prices, descriptions and availability of products are subject to change without notice. Errors may be corrected when discovered and ADEPTT reserves the right to revoke any stated offer in order to correct any errors or inaccuracies. Although ADEPTT has made every effort to display its products and their colours as accurately as possible, the displayed colours of the products depend upon the monitor of the user and ADEPTT cannot guarantee that the user’s monitor will accurately portray the actual colours of the products. Products displayed may be out-of-stock or discontinued and prices are subject to change. ADEPTT is not responsible for typographical errors regarding price or any other matter.

Measurements and Weight

In case you have trouble understanding measurements, we have also an image of the product together with a fork as a “measuring tool” (in the Product page), which can help you visualize sizes better. It is an image that compares your product to an average real size fork.

The handmade process of our production may result in minor differences in size, shape or colour from photo.



Our home accessories are made by hand. Therefore, our creation practice may result in minor differences in colour.

Washing and Cleaning


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