For all apparel orders to the US and Canada, we automatically ship via DHL Express or domestically via USPS, depending on availability. Orders shipped via DHL Express usually arrive within 2-4 days once shipped, while orders shipped via USPS typically arrive within 2-7 days once shipped. For international orders outside of the US and Canada, we automatically ship via DHL Express, and orders generally arrive within 2-7 days once shipped.
Our order processing time varies depending on the item, availability, and preorder status. We aim to ship all orders as quickly as possible within 5-7 business days, but please keep in mind that orders placed during sales events may take longer to arrive due to high demand. Please note that processing time does not include the additional time it will take to ship and deliver your package.
We offer free standard shipping on all US orders over $200. Shipping costs for all other orders vary by country, garment type, and quantity, and you'll be able to preview the specific costs before checking out by adding the desired items to your shopping cart. Express shipping is now available on select designs and is calculated at checkout.
Once your order ships, you will receive a confirmation email containing a tracking number and expected delivery date. All orders are automatically shipped with a tracking number, and if the items in your order are shipped separately, you'll receive a separate confirmation email with updated tracking information once any remaining items from your order have shipped. You can also log into your Adeptt.com account to view the fulfillment status and tracking information for your order.
Please note that there can be courier delays that are out of our control, and for instances where this is the case, we suggest you contact the carrier directly as we respectfully won't be able to offer any resolution from our side.
If you need to make any changes to your order or address prior to shipping, please contact us immediately. Unfortunately, we cannot accept cancellations once an item has shipped.
Thank you for choosing ADEPTT for your fashion needs, and we look forward to providing you with the best shopping experience possible.